IT Leadership & Operations
IT operations leadership, priorities, vendor coordination, incident management, service continuity and continuous improvement.
15+ years of experience managing, securing and transforming IT environments across Microsoft 365, Azure, cybersecurity, infrastructure, ERP, CRM, automation and enterprise artificial intelligence.
I help organizations modernize IT environments, strengthen cybersecurity and automate business processes by combining technical expertise, project management and operational leadership.
Supported Aderco environment: 30 employees across 5 countries, including India. ISO/IEC 27001-aligned ISMS implementation in progress.
IT operations leadership, priorities, vendor coordination, incident management, service continuity and continuous improvement.
Microsoft Defender, Sentinel, Purview, Zero Trust, IAM, MFA, Conditional Access, DLP, Information Protection, ISO 27001 and security awareness.
ERP, CRM, automation, Microsoft Power Platform, generative AI, application integration and business process optimization.
Microsoft 365, Azure, Windows Server, Linux, Hyper-V, Cisco Meraki, networking, VPN, segmentation, backup and monitoring.
15 policies 路 ISMS in progress
Leading the implementation of an ISO/IEC 27001-aligned ISMS, including 15 security policies developed to date.
Explore the project ISO/IEC 27001SharePoint 路 Freshdesk 路 FileMaker
Implemented a secure enterprise AI platform connected to SharePoint, Freshdesk, FileMaker and internal knowledge sources, including department-specific LLM agents.
Explore the project Enterprise AI / Dust4 international entities
Leading the migration of a legacy FileMaker ERP to Odoo across 4 international entities, including custom Python development and business integrations.
Explore the project ERP Transformation3 TB
Led the migration of approximately 3 TB of corporate data to SharePoint Online and Microsoft Teams.
Explore the project Microsoft 365 Migration30+ automations
Designed and developed more than 30 automations, flows, applications and scripts using Power Automate, Power Apps, Python and PowerShell.
Explore the project Automation35 numbers migrated
Migrated 35 phone numbers to Microsoft Teams Phone using Calling Plans and Operator Connect.
Explore the project Cloud TelephonyCurrently preparing: Microsoft SC-100 路 ISO/IEC 27001 Lead Implementer
View experience and all certificationsAdministration of Windows Server 2025, Linux and hybrid environments. Hyper-V, Active Directory, GPO, DNS, virtualisation, storage, backup and systems monitoring.
Protect identities, endpoints and sensitive information with Microsoft Defender XDR, Sentinel and Microsoft Purview sensitivity labels and DLP. Apply Entra ID, Zero Trust, IAM, MFA and Conditional Access controls aligned with ISO 27001.
Deliver reliable Microsoft 365 and Azure services across Exchange Online, Teams Phone and Rooms, SharePoint and Intune. Manage CQD call-quality insights, call queues and auto attendants, alongside Entra ID, PostgreSQL and Power Platform.
Design and administration of secure network infrastructures with Cisco Meraki including VLANs, SD-WAN, routing, VPN, Wi-Fi, segmentation, firewalls and remote access.
Development of tools, scripts and automation solutions to integrate systems and reduce manual operations using Python, PowerShell, REST APIs and Microsoft Power Platform.
Design, development and administration of Odoo ERP solutions including custom Python modules, business models, XML views, workflows, PostgreSQL, Linux, APIs and enterprise application integrations.
My experience allows me to work across infrastructure, networking, cybersecurity, cloud, business applications and development. This cross-functional approach helps solve complex problems, reduce technology silos and build coherent solutions directly aligned with business requirements.